• Type: Task
    • Resolution: Applied
    • Priority: Critical
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      All guidance is currently in the Spec. Resolving.

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      All guidance is currently in the Spec. Resolving.

      Syndrome resolution - How does the diagnostician know whether a symptom is related to an existing condition or is of entirely new origin.
      For example,

      • "Server Failure for usabc.ca.com" - 12:30pm - the first symptom
      • "Server Failure for usabc.ca.com" - 12:31pm - redundant symptom
      • Usabc.ca.com gets fixed
      • "Server Failure for usabc.ca.com" - 12:32pm - another instance of the problem
        (unrelated to the original)

      Original notes:
      Dave: Prescription "duration" is of some assistance to the diagnostician.
      Abdi: Duration is a guide, but not enough. We need a "success" symptom to close the case.
      Paul: What if the practitioner notifies when the prescription has completed. Any related symptoms thereafter could be considered a new incident.
      Dave: Some prescriptions will be "fire and forget". The prescription might be complete, but we can't know when the effects of the prescriptions will be complete.

      Notes from Nov 5, 2009:
      Alvin framed this debate as "Interoperability/Composability" versus "Implementation/Optimization".

            Assignee:
            Jeffrey Vaught (Inactive)
            Reporter:
            Jeffrey Vaught (Inactive)
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              Updated:
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