Changed make on WD09 of http://www.oasis-open.org/committees/download.php/38432/SOA-EERP-bSLA-spec-wd09-diff-cd03.pdf Line 24-29 with the following: 24 The bSLA is different than the SLA (Service Level Agreement) in the software/IT world. The bSLA in this 25 specification is the contact between the service requester and the service provider. The bSLA in this 26 specification is the contact between the service requester and the service provider, and the SLA is the 27 contract between the service provider and the network/system provider. The SLA is network/system 28 oriented agreement that deals with network performance and system availability. The bSLA is a business 29 oriented agreement that deals with price, time to deliver, and the quality/rating of the service. White paper http://www.oasis-open.org/committees/download.php/38426/EERP-Model-UseCase-WhitePaper-wd09-diff-cd03-withLineNumber.pdf Line 173-180 with the following: 173 Business Service Level Agreement (bSLA) is the agreement between the service 174 requestor and the service provider, and primary address the bQoS content, Rating and 175 Credentials. These contents are all business related. In contrast to the SLA (Service Level 176 Agreement) in the software/IT world, where SLA is the contract between the service 177 provider and the network/system provider, and the SLA is network/system oriented 178 agreement that deals with network performance and system availability. The bSLA in the 179 EERP is business oriented agreement that deals with price, time to deliver, and the 180 quality/rating of the service.